Get in touch
Have a question about OmniRank? Our team is here to help. Fill in the form and we'll get back to you within 24 hours.
Response time
Within 24 hours
We reply to everything. Whether you have a question about pricing, a feature request, a partnership idea, or you've found a bug, you'll hear back from a real person — usually within 24 hours, often within 2.
Support tiers
Free trial + Starter ($49/mo)
Chat and email support, reply within one business day. Best for getting started and simple how-to questions.
Pro ($99/mo)
Chat and email support with priority in the queue. Best for scaling teams who need faster turnaround.
Agency ($249/mo)
Chat and email support with top priority, and calls when needed. Best for agencies managing client portfolios.
How to reach us
- General: hello@omnirank.net
- Sales: sales@omnirank.net — for more than 5 sites or custom plans
- Technical / bug: support@omnirank.net
- Partnership / press: press@omnirank.net
Office hours and response times
OmniRank is built and operated by Bitburj W.L.L., Commercial Registration No. 156052, Office 34, Building 106, Road 333, Qudaibiya Ave, 321 Manama, Bahrain. Business hours: Saturday to Thursday, 9am–6pm Bahrain time (GMT+3). We reply within one business day, and the chat assistant answers any time.
Before you contact us
Check the docs first: most questions are answered in our API documentation and the changelog. For a quick answer, use the chat button at the bottom right of any page.